Start with a clear record
Write down the platform name, domains, dates, amounts and payment recipients. Separate what you can document from what you were told. Keep original messages and files; avoid editing them.
Contact the payment provider
If you suspect a fraudulent payment, contact your bank, card provider or exchange promptly using independently verified details. Ask what reporting or dispute processes may apply. Availability and deadlines vary; there is no assurance that a payment can be reversed.
Need a view on your circumstances?
Request a free initial assessmentCheck and report
Use the relevant regulator’s official register and warning list. A familiar company name alone is insufficient: clone firms may use a genuine company’s identity. Consider reporting to your local police and the appropriate regulator.
Be careful about follow-up approaches
An unsolicited offer to recover money may create another risk. Verify the provider and proposed terms independently. Do not give anyone your banking password, seed phrase or private key.
Sources & further reading
These independent sources do not endorse AJ Management Services AG. No outcome is guaranteed.