Company information
Complaints
Tell us if you have a concern about AJ’s service or communication.
Raise a concern
Use the contact form and choose “Complaint about AJ service”, or write to AJ Management Services AG at Summelenweg 91, 8808 Pfäffikon SZ, Switzerland. You may also email contact@ajsuisse.ch with the subject “Service complaint”.
What to include
Include your name, contact details, any AJ reference, a short explanation and the outcome you are seeking. Please do not send passwords, payment security codes or unnecessary documents through the form.
Review
Your concern should be reviewed against the relevant records and engagement terms. No response deadline or outcome is promised here.
Other routes
A complaint to AJ does not prevent you from using rights or independent channels available under applicable law. No membership of an ombudsman scheme or regulator relationship is implied.